Emergency notice

This policy is current as at 30/10/2020 04:37am, AEDT. Please refer to policy library website (https://education.nsw.gov.au/policy-library) for an updated version.

Communication Devices and Associated Services Policy

Responsibilities of staff in relation to the use of departmental communication devices and associated services, including telephones, mobile phones, computers, personal digital assistants, facsimiles, Internet, Intranet, email and broadband data services.

  1. Policy statement
    1. NSW Department of Education employees must be efficient, economical and ethical in their use and management of public resources. Departmental communication devices and associated services, including telephones, mobile phones, computers, tablet devices, personal digital assistants, facsimiles, internet, intranet, email and broadband data services are public resources provided for official purposes, and all employees have a responsibility to ensure their proper and secure use.
    2. Use of the department’s communication devices must comply with the department’s record keeping requirements and employees must not engage in any use that may be considered questionable, controversial, offensive, or could potentially damage the department’s reputation. Employees must adhere at all times to the department’s Code of Conduct Policy. Failure to do so may result in disciplinary action.
    3. Employees must at all times comply with state and federal laws relating to the use of communication devices. Using the department’s communication devices to seek out, access, store or send any material of an offensive, obscene, pornographic, threatening, abusive or defamatory nature is prohibited. Employees who do so may find themselves subject to criminal proceedings and or disciplinary action.
    4. This policy recognises that:
      • communication devices in NSW public sector agencies are provided for official use
      • every employee has a responsibility to be lawful, ethical and efficient in their official or private use of public property and services
      • every employee has a responsibility to be productive in the use of their work time
      • employees are also private citizens with individual personal needs and obligations
      • employees may need to make use of communication devices for personal purposes
      • there is a reasonable limit to which employer communication devices may be used for personal purposes
      • employees should be provided with guidelines that clearly outline their responsibilities concerning the use of communication devices.
    5. Employees provided with departmental communication devices are advised that the use of those devices may be monitored to ensure compliance with this policy. Monitoring will comply with the NSW Workplace Surveillance Act 2005.
    6. Business units must consider the cost of acquiring such devices and services in the context of the business unit budget as a whole and include an analysis of the benefits to be gained.
    7. Business units should regularly monitor the business need for all communication devices issued to employees.
  2. Audience and applicability
    1. This policy applies to all Department of Education employees and business units and all casual, temporary and contract staff.
    2. This policy applies to both department-supplied and personal devices accessing department services or systems including network and email.
  3. Context
    1. The advances taking place in information technology have led to a growing range of devices that assist communication and integrate existing technology. The use of such devices to transmit and receive information is now accepted as an essential business practice which has significantly influenced, and will continue to influence, communication and working methods now and into the future.
    2. This policy takes account of:
  4. Responsibilities and delegations
    1. Senior executive and business unit managers are required to ensure this policy is understood by staff working within their area of control.
    2. The delegation to approve the acquisition, provision and use of communication devices and associated services in accordance with the department’s policy and guidelines is contained within the GSE8.2 Communications Devices and Associated Services - Government Sector Employment Act 2013 (GSE Act) (PDF 860KB Intranet only).
  5. Monitoring and review
    1. The Manager, Business Services is responsible for monitoring and evaluating the effectiveness of the policy.
  6. Contact
    1. Manager, Business Services
      02 7814 1701

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