Update your details
It is very important to the ASTP that we have accurate and up-to-date details so that we can communicate important information and maintain your records.
If any of your information has changed, please download the relevant form(s) below, complete the new details in FULL and return the form to the designated email address.
If you have any questions, please contacts us.
Personal and bank details
If you are an Assisted Travel Support Officer (ATSO) and your personal or bank details have changed, please complete the Personal and bank details form (PDF 226.92KB) and email it to finance.astp@det.nsw.edu.au.
This form is also required as part of the expression of interest process for potential ATSOs.
Personal and bank details
If you are a contractor and your personal or bank details have changed, please complete the Personal and bank details form (PDF 226.92KB) and email it to finance.astp@det.nsw.edu.au.
Change in driver details
Contractors must notify the ASTP when there are changes to driver details, including WWCC renewals, by emailing contractors.astp@det.nsw.edu.au.
Change in vehicle details
If you are a contractor with the ASTP and your vehicles have changed on runs, please complete the Change in vehicle details form (PDF 248.49KB) and email contractors.astp@det.nsw.edu.au.
Increase in run capacity
Providers who wish to increase their run capacity must complete the Expression of interest and change request form for Eligible Service Providers (PDF 416KB) and meet the conditions for increased capacity.
The ASTP will not allocate runs to providers above their approved limits.
Request for contract novation
The Assisted School Travel Program (ASTP) needs to consider your request and advise whether it will consent to a novation/assignment of the Contract Agreement. For any proposed changes to your contracted entity details please complete the Request for contract novation form (PDF 35KB).
Variation to approved transport arrangements (submitted via the school)
Variations are requests to change existing contact details or ASTP student transport arrangements to and from school on a permanent or temporary basis.
The Variation to approved transport arrangements form (PDF 194KB) must be submitted via the school and emailed to variations.astp@det.nsw.edu.au.
Find out more about variations.
Variation to approved transport arrangements
The Variation to approved transport arrangements form (PDF 194KB) must be submitted via the school and emailed to variations.astp@det.nsw.edu.au. Find out more about variations.
Requesting access to ASTP Online
Schools can review their students' details in relation to transport at any time by accessing ASTP Online.
To be granted access to the site, please complete ASTP Online access request form (PDF 289.45KB).
Once completed and signed by the school principal, email the form to businessassurance.astp@det.nsw.edu.au.
Update school and support/satellite class details
Use the School establishment form (PDF 119KB) to update your school contact details, or the School bell time updates form (128KB) to update bell times.
Once completed and signed by the school principal, email the form to businessassurance.astp@det.nsw.edu.au.